MB 600 – D365UG Study Group
If like me you are preparing for the Dynamics 365 & Power Platform Solution Architect exam ….. you might want to join this MB 600 study group that is being hosted by D365UG.Almost nobody “enjoys”...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Lead...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Lead...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleCan we unlock Source Campaign in opportunity form
Hello Everyone,Right now the only way to attach an opportunity to marketing campaign is via the response feature in marketing campaign. However, the problem with that is you have two do two extra steps...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Design...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Design...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Design...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Validate...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Support...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleOmnichannel for Customer Service – WhatsApp
Microsoft’s Omnichannel for Customer Service supports the WhatsApp channel, in this post I will explain how I configured this to work in my environment.WhatsApp is obviously a widely adopted social...
View ArticleOmnichannel for Customer Service – Outbound Messages (SMS)
We now have the capability in Microsoft’s Omnichannel for Customer service to commence outbound conversations with our customers using SMS, WhatsApp and Twitter. In this post I will give an example of...
View ArticleMB-230: Microsoft Dynamics 365 Customer Service – Introduction
I am about to commence my revision for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I revise I plan to publish blog posts that collectively...
View ArticleMB-230: Microsoft Dynamics 365 Customer Service – Customer Service Overview
I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I revise I plan to publish blog posts that collectively will become a...
View ArticleMB-230: Microsoft Dynamics 365 Customer Service – Case Management (Part One)
I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I revise I plan to publish blog posts that collectively will become a...
View ArticleMB-230: Microsoft Dynamics 365 Customer Service – Revision Guide
I have been completing a series of posts to help people prepare for the MB 230 certification (Microsoft Dynamics 365 for Customer Service). Here is a collection of links to all of those posts. I hope...
View ArticleOmnichannel for Customer Service – Simplify Navigation
I recently read about the ability to simplify the user navigation in Microsoft’s Dynamics 365 Omnichannel for Customer Service and Customer Workspace apps. I’m all for something that might reduce my...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Design...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Design...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Design...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
View ArticleMB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Validate...
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare I plan to write revision notes in this post I will...
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